COMPANY
In 1995 the story of Dimart began.
It has been a long way in which we had the fortune of meet clients and suppliers to establish trust relationships and grow together.
We take care of the distribution for international companies in the NDT field such as:
We offer engineering-project, calibration, certification, maintenance, rental and repair services for our instruments with timeliness and flexibility, as well as a wide range of products in stock and rapid, widespread delivery throughout the territory.
The items in our catalog offer the guarantee of safety and easy use, result by the combination of commitment leading manufacturers in their field and our desire to offer the best quality standard on the market.
Dimart is present in the following sectors: Aeronautic, Spatial, Nuclear, Military, Automotive, Mechanic, Metallurgical, Iron and Steel Industry, Chemical, Petrolchemical, Naval, Energetic, Construction, Customs, Artistic
The constant presence on the market and the continuous know-how, deriving from the prolonged collaboration with main international companies, have made Dimart S.r.l. an important reference point for companies, in the field of non-destructive testing, and an ideal partner, reliable and efficient for time and costs.
Quality
Quality Policy – Core Values and Commitments
The Quality Policy is defined by Top Management in alignment with the strategic direction of the organization, its business context, and the needs and expectations of relevant interested parties. It establishes the framework for setting, reviewing, and achieving quality objectives and demonstrates the commitment of Dimart S.r.l. to operational excellence, reliability, and sustainable growth
Through this Quality Policy, Dimart S.r.l. commits to:
- Customer Focus – Consistently meeting and striving to exceed customer expectations by delivering flexible, reliable, and value-driven services based on transparency and continuous collaboration.
- Compliance Obligations – Ensuring full compliance with the requirements of UNI EN ISO 9001:2015 and with all applicable legal, regulatory, and contractual requirements.
- Risk-Based Approach – Identifying, assessing, and managing risks and opportunities that may affect the conformity of products and services, process effectiveness, and customer satisfaction, implementing appropriate preventive and corrective actions.
- Continual Improvement – Improving the suitability, adequacy, and effectiveness of the Quality Management System (QMS) through systematic monitoring, performance analysis, and innovation.
- Quality Objectives and Performance Monitoring – Establishing measurable quality objectives consistent with this Policy, monitoring performance indicators, and reviewing results to enhance service quality, operational efficiency, on-time delivery, and customer satisfaction.
- Competence and Awareness – Ensuring that personnel are competent, adequately trained, and aware of their responsibilities in contributing to the effectiveness of the QMS and the achievement of quality objectives.
- Process Effectiveness and Work Environment – Maintaining efficient organizational processes and providing safe, suitable working conditions that support consistent and quality-oriented results.
- Engagement and Accountability – Promoting engagement and accountability at all levels of the organization to foster a culture of quality and continuous improvement.
- Environmental Responsibility – Encouraging technological and organizational choices aimed at reducing the environmental impact of company activities and supporting sustainable business practices.
This Quality Policy is communicated, understood, and applied within the organization and is available to relevant interested parties.
Top Management reviews this Policy periodically to ensure its continuing suitability, adequacy, effectiveness, and alignment with the organization’s strategic direction and evolving context.